Return Policy
At Zulu Dairy, we strive to ensure your satisfaction with our authentic A2 desi ghee. Our return policy is designed to be fair and transparent, reflecting our commitment to quality and customer care from Vpo Kharkhari, Teh Loharu, Distt Bhiwani, Haryana.
Eligibility for Returns
We accept returns for unopened, unused A2 desi ghee products in their original packaging within 15 days of delivery. Returns are eligible if the product is damaged, defective, or not as described. Please note that due to the perishable nature of our products, opened items are not returnable unless defective.
How to Return
To initiate a return, contact us at lavyanshagrofarms@gmail.com with your order number and reason for return. We will provide a return authorization and instructions. Return shipping costs are covered by us for defective or incorrect items; otherwise, the customer is responsible for return shipping.
Refunds
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. For defective or incorrect items, we offer a full refund or replacement, based on your preference.
Return Timeframe
Returns must be initiated within 15 days of delivery. Please ensure the product is shipped back within 7 days of receiving return authorization. Late returns may not be accepted.
Need Assistance?
For any questions about our return policy, reach out to us at lavyanshagrofarms@gmail.com or call us at +91-9416721672. Our team is here to ensure a seamless experience.